在 WhatsApp Webhook 上回复时出错：消息发送失败，因为自客户上次回复此号码以来已过去 24 小时以上

Question

我正在为 WhatsApp Cloud API 编写一个 webhook。我很好地接收了用户发起的消息，但是当我发送短信回复所述消息时，我从 WhatsApp API 获取以下 JSON：

{
  "object": "whatsapp_business_account",
  "entry": [
    {
      "id": "MY_ID",
      "changes": [
        {
          "value": {
            "messaging_product": "whatsapp",
            "metadata": {
              "display_phone_number": "NUMBER",
              "phone_number_id": "PHONE"
            },
            "statuses": [
              {
                "id": "wamid.ENCRYPTED_CODE",
                "status": "failed",
                "timestamp": "TIMESTAMP",
                "recipient_id": "ID",
                "errors": [
                  {
                    "code": 131047,
                    "title": "Re-engagement message",
                    "message": "Re-engagement message",
                    "error_data": {
                      "details": "Message failed to send because more than 24 hours have passed since the customer last replied to this number."
                    },
                    "href": "https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/"
                  }
                ]
              }
            ]
          },
          "field": "messages"
        }
      ]
    }
  ]
}

我最初的信息是：

{
  "recipient_type": "individual",
  "messaging_product": "whatsapp",
  "to": "MY_NUMBER",
  "text": {
    "body": "My message."
  },
  "type": "text"
}

我预计消息会被传递，但我却收到了上述错误。

Answer 1

我也收到这条消息。就我而言，我注册为开发人员，并且应用程序处于开发模式。当我尝试向已在 Meta 仪表板上的设置中注册为有效收件人的号码发送消息时，我会收到此 JSON。